My order was rejected. Do I need to place a new order?
Our customer service team will gladly help you if your order is rejected.
Can I pay with my VISA/Mastercard card?
We encourage people to use Bitcoin and Western Union; however, we process Paypal/Visa/MasterCards for a limited time. If you did not find the option available, come back another time, and please get in touch with customer service.
Where can I look for information on the order I placed?
Your Order Confirmation email contains the details of your order, including the order number. You also get a tracking number from which you can track your order.
How can I cancel or change my order?
You can contact our online customer service by email.
Do you guarantee my privacy?
Yes, we guarantee to provide customers with a safe and reliable online shopping experience, and we guarantee the absolute privacy of customers. We do our best to ensure your confidentiality.